Katie
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Activity overview
Latest activity by Katie-
Katie created an article,
What is included in the screening kit?
2 tampons to take your sample — one to take your sample with and one for backup (double-check the expiry date) A blue sterile pouch to keep the tampon sample safe from contamination A see-through...
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Katie created an article,
Should you be screening your microbiome at all?
At Daye, we believe in building products that are rooted in scientific rigour. This means that we never want to get ahead of the science available. Like many other areas of gynaecological health, v...
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Katie created an article,
Is the treatment packaging discreet?
Treatments requested through our platform are delivered in discreet packaging which doesn’t specify what’s inside.
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Katie created an article,
I requested treatment. When will my medication be delivered?
Please allow up to 2 days for our pharmacy partners to review your treatment request. If it’s approved, your medication will be delivered within 1-3 business days.
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Katie created an article,
What treatments can I get through Daye?
We have pharmacy partners who can provide medication for bacterial vaginosis and thrush based on your symptoms and health history. Currently we don’t offer medication for other infections. If you e...
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Katie created an article,
My sample was rejected. What can I do?
You can find out why your sample was rejected on the screening details page in your account. In most cases, you will be able to get a free new test kit sent to you so you can retake the sample. If ...
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Katie created an article,
What happens to my sample after it arrives at the lab?
Once your sample reaches our lab we’ll send you an email so you can have peace of mind. Our lab technicians will then analyse it within 5–15 days. You will receive another email notification when y...
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Katie created an article,
I forgot to freeze my ice pack but my sample is still in the freezer, what should I do?
No worries, as long as your sample is in the freezer, it will stay intact. Use your hands to flatten out the ice pack and place it in the freezer overnight. On the next day, follow the instructions...
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Katie created an article,
How long can my sample stay in the freezer? Would it impact the quality of the sample if it stays in for longer?
You can leave your sample in the freezer for up to 7 days before you have to send it back to us. We recommend that you send it back to us as soon as possible, but we understand that life can get in...
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Katie created an article,
What do I do if I've used both tampons?
Your screening kit comes with two tampons that you can use to take a sample with — one to send back and one for backup. If you have used both tampons and have doubts about the integrity of both sam...